Cellarforce offers a comprehensive end-to-end service that includes:
Australia’s best Personal Wine Advisors
Customer database management in a secure and discreet environment
Our Personal Wine Advisors become your ambassadors
Advice on offer creation – product mix, pricing and packaging
A comprehensive customer contact plan – effective mix of product, customer segment and channel, incorporating phone, email & letters
Offer execution – making it happen
Transaction processing and payment
Fulfilment and delivery, if required
Provide detailed qualitative and quantitative sales analysis reports after each campaign
Professional Customer Service Support – Mon – Fri 8am – 5pm EST